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FAQ

FAQ

Maintenance

We will make it neat and clean, install new locks, and add fresh scents to your home. Lights and air conditioning will be set up to ensure a comfortable arrival.

Yes, we have two on-site maintenance technicians.

You can use our Resident App to place repair orders 24/7. For after-hour emergencies such as leaks, floods, or fires, we provide an emergency contact number.

A technician will assess the issue and create a resolution plan. Repairs may be handled immediately or scheduled with our vendors as soon as possible.

No, just provide "permission to enter," and we’ll take care of the rest.

During office hours, we provide a free service to unlock your unit.

Yes, you can choose renter-friendly decorating options. However, if you make changes like painting or mounting items, ensure the apartment is returned to its original state to avoid repair charges.

Amenities

We feature an office clubhouse, pool and spa, BBQ area, volleyball court with giant chess and Connect 4, spacious dog park, Amazon Hub, picnic tables, fitness center, and laundry facilities.

The pool and spa are open daily from 8:00 AM to 10:00 PM.

Each unit comes with a carport. Additional spaces, single-car garages, and double-car garages are available for an added cost.

We do not offer in-unit hookups, but we have three on-site laundry facilities.

Yes, up to two pets per household are allowed.

A $450 pet deposit and $50 monthly pet rent for each pet.

Yes, restricted breeds include Pit Bulls, Rottweilers, German Shepherds, and others. Contact the office for a complete list.

Yes, we have an on-site dog park.

All units include electric stoves and refrigerators. Two-bedroom units also have dishwashers.

No, we do not offer furnished apartments at this time.

Yes, we offer leases ranging from 6 to 12 months.

Yes, contact us for more details.

The fitness center is open daily from 8:00 AM to 10:00 PM.

Equipment includes treadmills, step climbers, an exercise bike, weight benches, dumbbells, a crossover pulley machine, and more.

Quiet hours are from 10:00 PM to 8:00 AM daily.

Admin

Appointments are recommended, but walk-ins are welcome.

Management is available Tuesday through Saturday during office hours.

Applications are accepted online through our property website.

Applications typically take 7–10 days.

A $55 screening fee per adult and a $150 holding deposit are required. Move-in costs like prorated rent and other charges are due before moving in.

Take notes and record your apartment tours to help make a confident decision. Always ask questions about anything you're curious about.

We offer online payments through Rent Café, in-person payments at participating locations with WIPS, and flexible payment options through FLEX.

Residents are responsible for utilities and renter’s insurance. Additional fees apply for pets or extra parking.

Yes, with a liability coverage minimum of $100,000.

Residents are responsible for water, trash, and sewage, billed along with rent.

Water, trash, and sewage are pre-arranged. Contact SoCal Edison for electricity and Frontier for cable and internet.

Yes, a $300 rent credit is applied 60 days after the referred resident moves in.

Guests are welcome for up to three days. Residents are responsible for ensuring guests follow community rules.

No, subletting is not permitted.

A termination fee equal to two months' rent and any move-in concession credit must be paid.

Location

Yes, we’re near the Upland Metrolink Station, Greyhound, and Omnitrans bus stops.

Nearby attractions include Bowlero bowling alley, Regal Cinemas, and Cabrillo Park.

We are in the Claremont Unified School District.

James R. Bryant Dog Park is 3.4 miles away.

The Pacific Electric Trail is about 17 miles away.

Stater Bros grocery store is 0.2 miles away, and Walmart Supercenter is 0.3 miles away.

Directions

We are at 1334 W. Foothill Blvd. in Upland, next to Chevron and Stater Bros grocery store.

The closest cross streets are Mountain Ave and West Foothill Blvd.

Didn't find an answer?

Our team is always ready to answer your questions.